The following statement discloses LostNet’s privacy policies for the LostNet’s web sites and applications. We do update our policy periodically without notice so please check occasionally for any changes. Updates to our privacy policy will be published in this section.

We are always ready to explain:

  • – What personal information is gathered, stored, tracked or used
  • – With whom the information may be shared
  • – How you can correct inaccuracies in information

You can contact us directly at

What information we gather and track

We at LostNet respect your desire to protect personal information. This page tells you what sort of information we may ask you for, and in what situations.

We request personal information when you answer a survey, enter a contest, correspond with us or engage in certain other activities on our website.
For example: if you request technical support by email or any instant messaging system, then we will request your contact info required to complete the message exchange and information about your computer hardware, software and the nature of the problem you are experiencing.
You make all decisions regarding whether or not to proceed with any activity that requests personal information. However, please note that If you do not wish to provide the requested information, you may not be able to complete the transaction.

We collect information about the way you use our applications such as, in case of LostNet Firewall, the applications and the countries which you block. This information is stored without any personal information associated with it. It also does not include any identification information of your device as well. The only exception is the information collected by Google Analytics which has it’s own privacy policy.
Sometimes you will be able to opt-out from collecting such information. But, that’s not always possible. We continue improving the user interface in this regard. So if you do not want any of that non personally identifiable information to be collected, please, do not use our applications.

How do we use this information

We use personal information to reach out back to you only.

We use non-personal information in the following ways:

  • – To assist us in creating content that is relevant to most of our users
  • – To assist us in creating better products and services to meet needs of most of our users

LostNet retains the services of outside contractors and partners to provide services for us and you. They may be used to provide additional services within or outside of our applications. Contractors must keep the personal information of customers secure and confidential, and use personal information only according to their privacy policies. The list of contractors and partners is kept updated on the footer of our website (

Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies. Again, we do not collect your personal information if you do not provide it yourself by contacting us directly.


We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.


LostNet may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. LostNet may use cookies, for instance, to remember you when you visit our website. If you do not want LostNet to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies should not affect your ability to use any of our products and/or services at our web site.

While our Web servers may automatically log your IP address, you are anonymous: this information does not identify you and is not associated with your cookies.

Statistical information

We track visits to our site using Google Analytics. Check the corresponding privacy policy on Google web site.

Privacy policy of other companies

The LostNet site contains links to site of companies with whom we have a relationship. LostNet is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

Non-confidential information

Please remember that information you submit in an article discussion or comment is public information and will not be treated as confidential. Such information can be collected and used by others. Please be careful and responsible when you are online.

Contact information

This information can be found on our Contact page.